Privacy Policy
At Packaging Options, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.
Information We Collect
When you visit our website or place an order, we may collect the following information:
Full Name
Company Name (if applicable)
Email Address
Phone Number
Billing and Delivery Address
Order Details and Purchase History
Payment Information processed securely by our payment providers
Technical information, such as IP address and browser details
How We Use Your Information
We use your information to:
Process and deliver your orders
Provide customer support
Send order confirmations and delivery updates
Respond to enquiries
Improve our website and services
Prevent fraud and maintain website security
Meet our legal obligations
We process personal information in accordance with applicable UK data protection laws, including the UK GDPR.
Sharing Your Information
We do not sell your personal information.
We may share necessary information with trusted service providers, including:
Payment processing providers
Delivery and courier companies
Website hosting and technical service providers
Professional advisers or authorities where legally required
Cookies
Our website uses essential cookies to support functions such as shopping baskets and checkout.
We may also use optional cookies for analytics or marketing where permitted and, where required, with your consent.
You can manage cookies through your browser and any cookie preferences available on our website.
Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, loss or disclosure.
Data Retention
We keep personal information only for as long as necessary to fulfil orders, provide services and comply with applicable legal requirements.
Your Rights
Under UK data protection law, you may have the right to:
Request access to your personal data
Correct inaccurate information
Request deletion of your data where legally permitted
Restrict or object to certain processing
Request data portability where applicable
Withdraw consent where processing is based on consent
You can also raise concerns with the UK’s Information Commissioner’s Office (ICO).
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.
Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us:
Packaging Options
Address: 92 Oldfields Road, Sutton, SM1 2NU, United Kingdom
Phone: 07440 447474
Email: sales@packagingoptions.co.uk
Website: www.packagingoptions.co.uk